At TCD Garden Services we value your privacy. This Privacy Policy describes our privacy practices and how we collecct, store, acccess and process personal information.

Definitions

• We (or “Us, “Our”) refers to tcdgardenservices.uk website
• You (or “you”, “user”, “users”, “visitor, “visitors”) refers to the individual accessing the Website tcdgardenservices.uk
• Website refers to TCD Garden Services website accessible from tcdgardenservices.uk.
• Cookies (or “cookies) refers to small files stored on your device.
• The Privacy Policy (or “Privacy Policy”, “The Policy”) refers to this Privacy Policy.

Collection Of Information

Information We Collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details such as phone numbers, email addresses and postcodes.)

How We Collect Personal Information

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Your email address, phone number and postcode when you complete the contact from.

We also receive personal information indirectly, from the following sources in the following scenarios:

• Information collected via the use of cookies and similar technology are used to keep track of your preferences locally, like remembering your name and email address on the contact form (See our Cookies Policy for more information).

Why We Collect Personal Information

We collect and use the information that you have given us to provide maintain, and improve our services, to respond and support customer inquiries, requests and issues, to provide, develop, debug, and deliver our services.

Third party web analytics tools (Google Analytics) are used on this website, it may also store cookies and collect usage information to better understand our visitors and to help improve our services. See our Cookies Policy for more information.

How We Store Your Personal Information

Information you provide on this website is kept secure and confidential. However, while we strive to protect your personal information, you understand that no system can be regarded as 100% secure and we cannot guarantee absolute security.

Data Retention & Deletion

We keep all the information we collect from you until you withdraw consent. We will then dispose of any information we collect on you immediately when you withdraw your consent.

Information We Might Share With Others

We may share this information with services providers that help provide us with insight and analytics that help us to improve our products and services. We use Google Analytics to understand how visitors engage with our site, for more information see: “How Google uses information from sites or apps that use our services.”

Your Rights

Under data protection law, you have rights including:

1. Your right of access - You have the right to ask us for copies of your personal information.
2. Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
3. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
4. Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
5. Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
6. Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

Withdrawing Consent

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

1. Your consent. You are able to remove your consent at any time. You can do this by contacting us.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us if you wish to make a request.

Notification of Changes

We reserve the right to make changes to the privacy policy anytime, without notice, it is your responsibility to review this policy before submitting any information. The date of the latest modification to the privacy policy is stated at the top of this page. Your continued use of the website indicates your agreement with this policy.

Contact Details

Name: Tom Dunham
Email: tcdgardenservicesuk@outlook.com
Phone Number: +44 7872 551003

Complaints

Your privacy is important to us. If you have any concerns about our use of your personal information, you can make a complaint to us at tcdgardenservicesuk@outlook.com or +44 7872 551003.

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk